Shipping & returns

We currently ship only within the European Union for direct to consumer orders.

Upon confirmation of your order, the shipping time will be between 3 – 7 working days depending on the shipping address location within Europe.
Shipping delays on account of any shortcomings not attributed to ÅNIZA such as strikes, natural disasters and transport blockages will be informed to the consumer/client immediately.

Delivery costs will be automatically calculated based on weight and region in the checkout process.
If you have given ÅNIZA the wrong delivery address, then you will be have to pay the extra delivery costs yourself.

If you are not satisfied with your purchase, you have 14 days from the shipped date to return the purchased order to us for a refund. The returned item must be in the condition it was received in and with its original packaging.
Please send us an email at info@anizadesign.com before you return your purchase, we will give you a return reference and shipping address.
We are not responsible for the return shipping costs.
Please make sure to carefully secure the return purchase parcel, the package is your responsibility until the parcel has reached us.
When the returned purchased order has reached us, it will be inspected and processed within the following 3-4 days.
Once cleared the refund will be credited back via the original method of payment, within 5-10 working days. Please be aware that original delivery charges are non-refundable.
Sale items or special made orders can not be returned.
We do not offer exchanges.